Hotel La Rosa de America continues to thrive thanks to our many guests who chose to include us as part of their holiday plans this past season. As we enter the quieter time of the year we are looking forward to the opportunity to make more positive changes and upgrades to improve our service.
Hello once again and thank you to all of our guests who have helped make our cozy hotel near the Juan Santamaria International airport a success! We have enjoyed hosting our many guests from around the world – we have experienced increased diversity. The hotel now accepts Palestinian dollars for the convenience of our Palestinian guests and we are working towards accepting Euros.
In response to our increasing popularity with families, we have created two new family suites that can accommodate the needs of larger families. The suites have a double bed and two adult-sized hardwood bunk beds, thereby being able to host a maximum of 6 people. The suites have been very popular this year.
We have also done complete redecorating of our popular rooms, with new mattresses, bed linens, artwork, and nice touches that add to the tranquil ambiance of the rooms.
Our dining room has been redecorated also, and our breakfast service has changed to buffet-style, with more choices such as eggs, cheese, and cold meats for those who prefer more protein in the morning! Also our guests enjoy being able to control their service time, in the event that they are in a rush to get to the airport or get on with their trip. We now provide coffee service before the dining room opens, for our coffee lovers who need that cup of locally grown Costa Rican coffee right away!
Staffing has been restructured so that there is always someone available 24 hours a day, for guest needs. Our reception staff speak Spanish and English, and are always very happy to help. Hotel La Rosa de America staff pride ourselves on our exceptional service, and we have been repeatedly complimented by guests for the friendly service.
Our parking lot entrance has been resurfaced, with a lovely rose design motif added. Our gardens are blooming well, and the mango trees are heavy with fruit. More plants have been added outside the breakfast area, adding to the beauty of sitting down to a nice first meal. These plants are favorites for attracting hummingbirds, butterflies and also as an extra benefit, many have a beautiful scent.
We continue to make changes and improvements, and we will be focused on marketing, training and customer service in the upcoming months.
The dry season is winding down and soon the beautiful green season will begin, to the relief of the plants! We hope that many people will choose to travel during this lush time of year, where the sun still shines just about every day.
After too many months without a blog, we have finally found the time to start writing again!
So far 2010 is proving to be somewhat of a recovery year in Costa Rica. Though most hotels and tourist businesses have suffered significant declines in revenue, and some have been forced out of business entirely, we have been very fortunate. Year 2009 was an excellent one for us and was the year where we saw our hotel transition from being the second choice for many guests arriving at the San Jose International Airport to being the primary choice for thousands of travelers needing safe and beautiful accommodation in the Central Valley of Costa Rica.
We have now entered the 2010 Low Season in the Alajuela area (aka Green Season) and are continuing to meet with greater than hoped for success. This success has allowed us to make hundreds of improvements, both small and large to our hotel in the hopes of being able to offer even better service to both new and returning guests alike.
These changes have targeted every sector of our operations. Continuing improvements in hotel structural services have occupied much of our time and resources, however we have also completed renovations to two more of our triple/quad cabins. Also, and just in time for the Dry Season, our Garden Staff completed the underground sprinkler system and got it hooked up to our well cistern. The difference this new sprinkler system has made to the lawn and flowers over the Dry Season has been remarkable.
La Garita is recognized as having the sunniest weather in the entire San Jose region. Therefore without these new sprinklers, the Garden would suffer without water for weeks.
One of the most exciting (and demanding) projects was the development of a new, more modern and more secure website. As of 27 May 2010, Hotel La Rosa de America launched a brand new website using the same URL location. http://larosadeamerica.com/ Though not all sections are 100% complete yet, it is fully functional. Improvements include a better presentation, more modern style, 100% SSL security on all pages and updated pictures. Be sure to check out the new Picture Gallery set to the beautiful reed flute musical adaptation of the famous Con Te Partiro. We will next be concentrating on the Tourist Information and Book Donation Pages. As always, questions and comments are welcome!