Hotel La Rosa de America continues to thrive thanks to our many guests who chose to include us as part of their holiday plans this past season. As we enter the quieter time of the year we are looking forward to the opportunity to make more positive changes and upgrades to improve our service.
Hello once again and thank you to all of our guests who have helped make our cozy hotel near the Juan Santamaria International airport a success! We have enjoyed hosting our many guests from around the world – we have experienced increased diversity. The hotel now accepts Palestinian dollars for the convenience of our Palestinian guests and we are working towards accepting Euros.
In response to our increasing popularity with families, we have created two new family suites that can accommodate the needs of larger families. The suites have a double bed and two adult-sized hardwood bunk beds, thereby being able to host a maximum of 6 people. The suites have been very popular this year.
We have also done complete redecorating of our popular rooms, with new mattresses, bed linens, artwork, and nice touches that add to the tranquil ambiance of the rooms.
Our dining room has been redecorated also, and our breakfast service has changed to buffet-style, with more choices such as eggs, cheese, and cold meats for those who prefer more protein in the morning! Also our guests enjoy being able to control their service time, in the event that they are in a rush to get to the airport or get on with their trip. We now provide coffee service before the dining room opens, for our coffee lovers who need that cup of locally grown Costa Rican coffee right away!
Staffing has been restructured so that there is always someone available 24 hours a day, for guest needs. Our reception staff speak Spanish and English, and are always very happy to help. Hotel La Rosa de America staff pride ourselves on our exceptional service, and we have been repeatedly complimented by guests for the friendly service.
Our parking lot entrance has been resurfaced, with a lovely rose design motif added. Our gardens are blooming well, and the mango trees are heavy with fruit. More plants have been added outside the breakfast area, adding to the beauty of sitting down to a nice first meal. These plants are favorites for attracting hummingbirds, butterflies and also as an extra benefit, many have a beautiful scent.
We continue to make changes and improvements, and we will be focused on marketing, training and customer service in the upcoming months.
The dry season is winding down and soon the beautiful green season will begin, to the relief of the plants! We hope that many people will choose to travel during this lush time of year, where the sun still shines just about every day.