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Propietario respuesta

Publicado por en Testimonios | Marzo 22, 2014
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Puntuación de los viajeros de TripAdvisor: 0 de 5 estrellas

We have reviewed your comments and are quite horrified at your experience. Did you let anyone know while you were at the hotel? You are the second person to raise concern about smoke at the hotel in...

Dark, dingy, and disappointing!

Publicado por en Testimonios | Marzo 21, 2014
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Puntuación de los viajeros de TripAdvisor: 2 de 5 estrellas

My husband and I stayed here on our last night in Costa Rica and we were expecting MUCH more, based on all the good reviews on Trip Advisor. Primero, picture dark and dingy motel rooms the size of a...

Propietario respuesta

Publicado por en Testimonios | Marzo 19, 2014
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Puntuación de los viajeros de TripAdvisor: 0 de 5 estrellas

We received your written complaint, and indication to a third party agency that if you did not receive satisfaction, you would write to online agencies indicating your displeasure. Regardless of...

Propietario respuesta

Publicado por en Testimonios | Marzo 19, 2014
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Puntuación de los viajeros de TripAdvisor: 0 de 5 estrellas

We place great emphasis on the quality of our service and our garden presentation as we feel that this provides for a stress free entry and exit to Costa Rica. We regret that you had people smoking...

Propietario respuesta

Publicado por en Testimonios | Marzo 19, 2014
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Puntuación de los viajeros de TripAdvisor: 0 de 5 estrellas

Thank you for your review and the detailed list of what you found correct and enjoyable at our hotel. We are actually somewhat confused however as to the last sentence regarding us not being a luxury...

Nice hotel garden but very disappointing room location

Publicado por en Testimonios | Marzo 18, 2014
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Puntuación de los viajeros de TripAdvisor: 3 de 5 estrellas

Our room, room 12, was not as shown on the website of the hotel. We were given a room at the back of the hotel. This entailed us on arrival, after 11pm on our first night, walking in the dark on a...

View from our room 12 in February 2014 Really lovely gardens at front of hotel View from our room 12 in February 2014 View from our room 12 in February 2014 

pleasant but check the pillows

Publicado por en Testimonios | Marzo 15, 2014
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Puntuación de los viajeros de TripAdvisor: 3 de 5 estrellas

This was a very pleasant place to stay for one night on my way elsewhere in Costa Rica-- the staff were very helpful, the restaurant had a lot of fruit for breakfast. My two gripes were that we were...

Ease into your vacation

Publicado por en Testimonios | Marzo 14, 2014
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Puntuación de los viajeros de TripAdvisor: 4 de 5 estrellas

we stopped in at Rosa de America for one night after our flight from the States. this hotel had arranged our taxi service, $15 and a half hour at rush hour, less then 15 minutes the next morning. they...

No frills but does the job

Publicado por en Testimonios | Marzo 10, 2014
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Puntuación de los viajeros de TripAdvisor: 3 de 5 estrellas

My husband, 11 month old, and I stayed for one night at this hotel after arriving in CR. I appreciated the ease of getting to the hotel as they offered a shuttle service which picked us up from the...

Propietario respuesta

Publicado por en Testimonios | Marzo 8, 2014
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Puntuación de los viajeros de TripAdvisor: 0 de 5 estrellas

Thank you for your review of LA ROSA and for your very positive comments concerning our breakfast and overall service! Our primary business is to provide great sleeps for guests and we are very happy...