Over the years, we have received hundreds of comments to our Hotel Guestbook. Some of these comments are posted below for guests to read. As a Costa Rica Aiport Hotel, we know you have many choices of hotel accommodation and we appreciate your consideration to stay with us. It is our desire to earn your trust.
We very much value all guest feedback whether recorded on our room comment cards, in our Guest book, on Expedia, Tripadvisor or in person to any of our staff. Your feedback is our report card! It is how we know we are on the right track!!
Approximately six months ago, we decided to find a worthy cause for La Rosa de America to support. Eventually, after receiving a suggestion from the owner of another local hotel, we decided to begin a book donation program. Achieving high levels of literacy in Costa Rica is very important to the government and by extension, the people. However, in reality, the schools have next to no books nor funding with which to accomplish this task. This results in a very difficult situation for the teachers tasked to educate their pupils.
We ask guests to fill up their reserve “souvenir space” in their baggage with books. Children’s books, school books, English, French or Spanish books, and/or classroom supplies.
To date, we have had a very good response, collecting over 375 books in three languages. We have now donated to two local Alajuela schools and we are hoping to be able to donate a further 350 books by the end of the 2009 high season in April.
If you are interested in supporting this program, please visit our webpage devoted to this project at: http://larosadeamerica.com/social/book-donation-program
We appreciate the thoughtfulness of all who participate in this program.
For 13 busy days this November, we were the hosts to 21 of the best poker playing dealers around. Two LSOP tournament players stayed with us as well. In conjunction with another local hotel, we provided the accommodation for the Latin Series of Poker inaugural event held in Costa Rica. The actual tournament was held at Casino Martino’s, just one kilometer down the road. The LSOP is a new tournament for poker players around the world and will include other exotic stops such as Cancun (Mexico) and Ecuador.
To host this group it was decided that the best way to be fair to all concerned and to provide the best service, was to shut the hotel to other guests for the two week period. Fortunately it was still in the quiet part of the low season. This decision was deemed necessary though because of the special needs of the dealers. Hotel hours were turned upside down and our “quiet” hours and breakfast hours were extended to noon. Being night owls due to their trade, it was completely normal to find a collection of dealers sitting on our reception porch at 3 in the morning having just gotten back from work!!!
It was a great time, and a new and positive experience for the hotel. Everyone enjoyed their stay – both guests and hotel staff! We are looking forward with anticipation to their return probably in May 2009.
After almost three months of searching and too many interviews to remember, we now have a new Massage Therapist and Esthetician.
Karol has newly graduated from a three year program of Massage Therapy and Sports Massage. She has also obtained skills in a variety of other Spa disciplines such as alternative massage, facials (complete with skin analysis and targeted treatments) body wraps, and waxing. Karol is currently completing her training for the delivery of manicures and pedicures and we hope that she will be ready to offer this service some time next March or April.
As an added benefit, she is learning English so as to better interact with the majority of our guests who may not speak Spanish.
We have high hopes for our Day Spa this dry season. We have an new and expanded list of services that we offer and we have maintained the competitive pricing that seemed so popular last year with our guests.
New options include:
- Lymphatic Massage
- Aromatherapy Massage
- Reductive Massage
- Full Facials (Treatment Facials, Facial Analysis and Facial Masks including Caviar!!)
- Body Wraps (Chocolate, Volcanic Mud or Seaweed)
To complete the SPA overhaul, we will be refurbishing the attached bathroom area and the music sound system so that guests can more enjoy their experience.
If you are interested in seeing more details about this, a complete list of Hotel La Rosa de America Spa services or our Spa prices, do visit the Spa Website by clicking here.
All who come to our hotel are welcome to use our spa, provided that, of course the owner is not in there already!!!!Ã‚Â